Returns Policy

Money-Back Guarantee

If you aren't satisfied with the MouseRug Products for any reason, and if it was purchased at this web site for shipment within South Africa, you may return it with the Proof of Purchase (original MouseRug label must be wrapped around product for credit) within 30 days of receipt for a full refund of the purchase price minus a re-stocking fee of 15%. To return a MouseRug for refund or exchange please:

1. Enclose your receipt or print out of your order.
2. Please state reason for your dissatisfaction.
3. Carefully pack and mail the MouseRug within 30 days of purchase to:
   
   Simply Gifted
   14 Nearby Industrial Park
   Railway Street
   Woodstock
   7925

Please remember there is a re-stocking fee of 15% charged for products returned for exchange (unless defective).